Help Center

Quick guides for customers

How to buy a subscription

  1. Create a free account and verify your email.
  2. Top up your wallet via Whish Money (see below).
  3. Open the Store, choose a product, and confirm purchase.
  4. Credentials appear in My Subscriptions and are sent to Telegram/email when configured.

How to top up your wallet

  1. Go to Wallet → Top up and select an amount.
  2. Pay the exact amount via Whish Money to +961 79 306 701.
  3. Send the Whish receipt on WhatsApp.
  4. We verify manually — usually within a few hours during business hours. You'll see status in your Wallet tab.

Netflix sign-in code

After purchase, open your subscription and tap Get sign-in code. Enter the code on your TV or device when Netflix asks for it. Codes expire quickly — request a fresh one if needed.

Shahid password reset

Use Fix password on your Shahid order. We capture the reset link from email and show it when ready. Follow the link to set a new password on Shahid.

Still need help?

WhatsApp +961 79 306 701 · Telegram @Rashadtech · support@rashadtech.tv